Terms and Conditions

These Terms and Conditions govern your use of ERPlora, a cloud-based Point of Sale (POS) and business management platform operated by ERPlora ( Company , "we", "us", or "our"). By creating an account, subscribing to our services, or using our platform, you agree to be bound by these Terms.

If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.

ERPlora provides:

• Cloud-hosted Point of Sale (POS) systems
• Business management tools and plugins
• Secure data storage and backup services
• Multi-device access and synchronization

To use ERPlora, you must:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be at least 18 years old or the legal age in your jurisdiction

You are responsible for all activities that occur under your account.

4.1 Billing Cycle: Subscriptions are billed monthly or annually, as selected at the time of purchase. Billing begins at the end of any applicable free trial period.

4.2 Automatic Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.

4.3 Price Changes: We may modify subscription prices with 30 days' notice. Price changes take effect at the start of your next billing cycle.

4.4 Taxes: All prices are exclusive of applicable taxes (including VAT) unless otherwise stated. You are responsible for all applicable taxes.

If you are a consumer in the European Union, you have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period expires 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., email to support@erplora.com).

Important: By clicking "Accept" and requesting immediate access to the service, you acknowledge that you lose your right of withdrawal once the service is fully performed.

We process personal data in accordance with the General Data Protection Regulation (GDPR) and our Privacy Policy.

As a data processor, we:

• Process data only on your documented instructions
• Ensure appropriate security measures are in place
• Assist you in fulfilling data subject requests
• Notify you of data breaches without undue delay

ERPlora and its original content, features, and functionality are owned by the Company and are protected by international copyright, trademark, and other intellectual property laws.

You retain all rights to the data you input into the system. We do not claim ownership of your business data.

You agree not to:

• Use the service for any illegal purpose
• Attempt to gain unauthorized access to any part of the service
• Interfere with or disrupt the service
• Reverse engineer or decompile the software
• Transmit viruses or malicious code

We strive to maintain 99.9% service availability. However, we may temporarily suspend access for:

• Scheduled maintenance (with prior notice)
• Emergency maintenance
• Circumstances beyond our reasonable control

To the maximum extent permitted by applicable law:

• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amounts paid by you in the 12 months preceding the claim

Nothing in these Terms excludes or limits our liability for death, personal injury, fraud, or any liability that cannot be excluded by law.

You may cancel your subscription at any time through your account settings. Upon cancellation:

• Access continues until the end of your paid period
• You may export your data within 30 days
• After 30 days, your data will be permanently deleted

These Terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.

For EU consumers: You may also bring proceedings in the courts of your country of residence. You may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr

We reserve the right to modify these Terms at any time. We will provide at least 30 days' notice of material changes. Continued use of the service after changes become effective constitutes acceptance of the new Terms.

For questions about these Terms, please contact us:

• Email: support@erplora.com
• Website: https://erplora.com